LEGAL NOTICE

Last updated: 23 September 2026

This Legal Notice applies to the website norvellbrane.store and to the online retail activities conducted under the trading name Norvell Brane.

By accessing or using this website, you acknowledge the information contained in this Legal Notice.

Nothing in this Legal Notice excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian law, including the Australian Consumer Law.

1. Website Operator

Trading Name: Norvell Brane
Website: norvellbrane.store
Email: contact@norvellbrane.store

The above business identification information should be completed with the legally registered details of the entity operating Norvell Brane.

2. Nature of the Website

Norvell Brane operates an ecommerce website offering men's fashion, accessories and related products.

Products may be supplied using third-party manufacturers, suppliers, warehouses, fulfilment providers and delivery carriers.

Some products may be dispatched from locations outside Australia.

The use of overseas suppliers or fulfilment providers does not remove any rights Australian consumers may have under applicable Australian law.

3. Australian Consumer Law

Customers purchasing goods from Norvell Brane may have rights under the Australian Consumer Law (ACL) contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth).

Our goods come with guarantees that cannot be excluded under Australian Consumer Law where those guarantees apply.

Depending on the circumstances, consumers may have rights to remedies including:

• repair;

• replacement;

• refund;

• cancellation; or

• compensation for reasonably foreseeable loss or damage.

Nothing published on this website, including our Terms of Service, Return & Refund Policy or Shipping Policy, is intended to override mandatory consumer rights.

4. Consumer Guarantees

Where applicable, products supplied by Norvell Brane must comply with consumer guarantees under Australian law.

These may include guarantees that products:

• are of acceptable quality;

• are fit for their normal purpose;

• are fit for a purpose disclosed to us where applicable;

• match their description;

• correspond with any sample or demonstration model where applicable;

• have clear title;

• come with undisturbed possession;

• are free from undisclosed securities; and

• comply with applicable express warranties.

Any voluntary warranty or store policy operates in addition to statutory consumer rights.

5. Accurate and Truthful Information

Norvell Brane aims to provide accurate, clear and truthful information about its products, prices, promotions, shipping and services.

We do not intend to make false or misleading representations regarding:

• product characteristics;

• quality;

• materials;

• availability;

• origin;

• pricing;

• discounts;

• delivery;

• warranties;

• consumer rights; or

• any other material aspect of a transaction.

If you identify information on the website that you believe is inaccurate, please contact:

contact@norvellbrane.store

6. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizing and other information are accurate.

However, colours may vary slightly depending on:

• screen settings;

• lighting;

• photographic conditions; or

• device display characteristics.

Natural or manufacturing variations may also occur where relevant to a particular product or material.

This does not limit your rights where a product is materially different from its description or otherwise fails to comply with a consumer guarantee.

7. Product Images

Product photographs and visual representations are intended to provide customers with a reasonable representation of the goods offered.

Images may be:

• photographed in different lighting environments;

• digitally prepared for presentation;

• cropped or resized; or

• displayed differently depending on the customer's device.

We do not intend these normal presentation differences to misrepresent the actual characteristics of a product.

8. Pricing

Prices displayed to Australian customers are generally presented in Australian dollars (AUD/A$) unless otherwise clearly stated.

Pricing will be displayed in accordance with applicable Australian requirements.

Any unavoidable charge that must legally be included in a displayed total price will be handled in accordance with applicable law.

Where delivery charges depend on the customer's chosen delivery method, they will be displayed before the order is completed.

9. GST and Taxes

GST and other applicable taxes will be handled in accordance with Australian taxation requirements where they apply to Norvell Brane and the relevant transaction.

Customers may be responsible for taxes or charges imposed by another jurisdiction where an order is delivered outside Australia, subject to applicable law and disclosures made during the transaction.

10. Orders and Electronic Contracts

Orders placed through norvellbrane.store are conducted electronically.

The availability of a product on the website does not necessarily guarantee that stock will remain available until an order has been processed.

Order acceptance, payment and fulfilment are subject to our Terms of Service.

Where an order cannot be fulfilled after payment has been accepted, Norvell Brane will provide any refund or other remedy required by applicable law.

11. Shipping

Norvell Brane currently offers the following delivery options for Australian customers:

Express Shipping

Estimated delivery: 5–8 business days
Cost: Paid

Free Standard Shipping

Estimated delivery: 5–12 business days
Cost: Free

Delivery timeframes are estimates unless expressly represented otherwise.

Further details are available in our Shipping Policy.

12. Returns and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy and applicable Australian consumer law.

Our voluntary change-of-mind policy does not replace statutory consumer guarantees.

A customer may continue to have legal rights regarding faulty, unsafe or incorrectly described products even where a voluntary return period has expired.

13. Website Availability

We aim to maintain the availability and functionality of norvellbrane.store.

However, access may occasionally be interrupted because of:

• scheduled maintenance;

• technical issues;

• security updates;

• hosting interruptions;

• telecommunications failures;

• third-party service interruptions; or

• circumstances outside our reasonable control.

We do not guarantee that the website will operate without interruption at all times.

Nothing in this section limits a right that cannot lawfully be excluded.

14. Errors and Corrections

The website may occasionally contain:

• typographical errors;

• technical errors;

• incorrect stock information;

• outdated information; or

• other inadvertent mistakes.

Where an error is identified, Norvell Brane may correct it.

Any correction affecting an existing customer transaction will be handled in accordance with applicable Australian law.

15. Intellectual Property

Unless otherwise stated, intellectual property associated with the website may include:

• the Norvell Brane name;

• logos;

• branding;

• graphics;

• product photography;

• website designs;

• written content;

• product descriptions;

• videos;

• illustrations; and

• other original materials.

Such material may be owned by Norvell Brane, licensed to Norvell Brane or lawfully supplied by third parties.

You must not reproduce, distribute, modify, sell, republish or commercially exploit protected material without the permission of the relevant rights holder, except where Australian law permits such use.

16. Trade Marks

Trade marks, business names, logos and other brand identifiers appearing on this website remain the property of their respective owners.

Use of third-party trade marks does not imply endorsement, sponsorship or affiliation unless expressly stated.

Nothing on this website grants a licence to use the Norvell Brane name, branding or other protected intellectual property except where expressly authorised.

17. Copyright

Content made available through norvellbrane.store may be protected under Australian and international copyright laws.

Unauthorised reproduction or commercial exploitation may infringe the rights of the relevant copyright owner.

Nothing in this notice restricts any lawful exception or permitted use available under applicable copyright law.

18. Third-Party Content

Certain information, services or materials may be supplied by third parties.

Norvell Brane may use third parties including:

• payment processors;

• ecommerce platforms;

• hosting providers;

• logistics providers;

• analytics providers;

• advertising platforms;

• manufacturers;

• suppliers; and

• fulfilment partners.

The involvement of a third party does not remove obligations that legally remain the responsibility of Norvell Brane.

19. External Links

Our website may contain links to third-party websites.

External websites are operated independently and may have their own:

• terms and conditions;

• privacy policies;

• security practices; and

• content standards.

We are not responsible for third-party websites to the extent responsibility may lawfully be excluded.

The inclusion of an external link does not necessarily constitute an endorsement of all content, products or services available on that website.

20. Privacy

Norvell Brane may collect and process personal information when customers:

• browse the website;

• create an account;

• place an order;

• contact customer support;

• subscribe to communications; or

• otherwise interact with the store.

Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) apply to Norvell Brane, personal information will be handled in accordance with those requirements.

Please refer to our Privacy Policy for further information about how personal information is collected, used, disclosed and protected.

21. Payment Information

Payments may be processed by third-party payment service providers.

Norvell Brane does not require customers to provide full card details by ordinary customer service email.

Customers should not send sensitive card information, including complete card numbers or security codes, to:

contact@norvellbrane.store

Payment providers may apply their own security and privacy procedures.

22. Data Security

We take reasonable measures appropriate to our operations to protect customer information from:

• misuse;

• interference;

• loss;

• unauthorised access;

• unauthorised modification; or

• unauthorised disclosure.

No internet-based system can be guaranteed to be completely secure.

Any obligations imposed by applicable privacy or data security law remain unaffected.

23. Marketing Communications

Where Norvell Brane sends commercial electronic messages, we intend to comply with applicable Australian laws governing electronic marketing.

Where required, promotional communications will:

• be sent with the required consent or other lawful basis;

• identify the sender; and

• provide a functional method for unsubscribing.

Customers may withdraw from marketing communications using the unsubscribe mechanism provided or by contacting us where appropriate.

Transactional messages concerning an existing order, payment, account or customer service request may still be sent where necessary.

24. Cookies and Similar Technologies

Norvell Brane may use cookies and similar technologies to:

• operate the website;

• remember preferences;

• maintain shopping cart functionality;

• understand website usage;

• improve services;

• prevent fraud; and

• support advertising or analytics where applicable.

Further information should be provided in the applicable Privacy Policy or Cookie Policy.

25. Cybersecurity

Users must not attempt to:

• gain unauthorised access to the website;

• interfere with website functionality;

• introduce malicious software;

• circumvent security measures;

• access customer information without authorisation; or

• use the website for unlawful cyber activity.

Norvell Brane reserves the right to take reasonable security measures where suspicious or malicious activity is detected.

26. Fraud

We may investigate transactions where there are reasonable indicators of:

• payment fraud;

• stolen payment information;

• identity misuse;

• account compromise;

• chargeback abuse; or

• other unlawful activity.

Orders reasonably suspected of fraud may be held, verified or cancelled where legally permitted.

Any personal information collected for fraud prevention will be handled in accordance with applicable privacy requirements.

27. Disclaimer

Information provided on this website is intended for general ecommerce and product-related purposes.

To the extent permitted by law, Norvell Brane does not guarantee that all information will remain completely free from errors or interruptions at all times.

Nothing in this disclaimer excludes, restricts or modifies any statutory guarantee, right or remedy that cannot lawfully be excluded.

28. Limitation of Liability

Any limitation or exclusion of liability contained on this website applies only to the maximum extent permitted by Australian law.

Nothing in this Legal Notice excludes liability or consumer rights where exclusion would be unlawful.

In particular, nothing in this notice excludes or restricts applicable rights and remedies under the Australian Consumer Law.

29. No Waiver of Consumer Rights

A statement appearing on this website must not be interpreted as requiring a customer to waive a statutory consumer right.

Where a provision of this Legal Notice, our Terms of Service or another store policy conflicts with a mandatory Australian consumer protection requirement, the mandatory legal requirement prevails.

30. Unfair Contract Terms

Norvell Brane intends its standard consumer terms to operate consistently with Australian laws relating to unfair contract terms.

Nothing in our policies is intended to create an unjustified imbalance in rights or obligations or provide Norvell Brane with powers that Australian law considers unfair or unlawful.

31. Product Safety

Products supplied through Norvell Brane are intended to comply with applicable product safety requirements.

Where a mandatory Australian safety standard, ban, recall or other legal requirement applies to a product, Norvell Brane will take reasonable steps necessary to comply with that requirement.

Customers should follow product care, use and safety instructions supplied with their products.

32. Product Recalls

If Norvell Brane becomes aware that a product supplied to customers is subject to a safety recall, we may:

• contact affected customers;

• publish relevant information;

• provide return instructions; and

• provide an appropriate remedy.

Any recall will be handled in accordance with applicable Australian requirements.

33. Governing Law

This Legal Notice and use of this website are subject to applicable Australian law.

Nothing in this provision prevents a consumer from relying on mandatory rights available under Australian Commonwealth, State or Territory legislation or from commencing proceedings in a court or tribunal that has jurisdiction.

34. Dispute Resolution

Customers are encouraged to contact us if they experience a problem with a purchase or our services.

Email: contact@norvellbrane.store

We will make reasonable efforts to investigate and resolve legitimate complaints.

Nothing in this process prevents a customer from:

• exercising statutory rights;

• contacting an appropriate consumer protection authority; or

• commencing proceedings before a court or tribunal where entitled to do so.

35. Changes to This Legal Notice

Norvell Brane may update this Legal Notice where reasonably necessary to reflect:

• legislative changes;

• regulatory requirements;

• changes to our website;

• changes to our business operations; or

• changes to our services.

The current version will be published on norvellbrane.store.

Changes will not retrospectively remove statutory rights that already apply to a completed purchase.

36. Contact

Questions concerning this Legal Notice may be directed to:

Norvell Brane
Website: norvellbrane.store
Email: contact@norvellbrane.store

37. Final Legal Statement

This Legal Notice is intended to operate alongside our Terms of Service, Privacy Policy, Return & Refund Policy and Shipping Policy.

If any provision of these policies is inconsistent with a mandatory requirement of Australian law, the applicable mandatory law will prevail to the extent of the inconsistency.